Consumer right
The law protects your consumer rights when you buy goods or services. Here at Emso & Co Solicitors, our expert solicitors can help you if you have been treated unfairly or when things go wrong. This includes problems with:
- credit and store cards
- faulty goods
- counterfeit goods
- poor service
- contracts
- builders
- rogue traders
Holidays and transport
- Claim compensation if your flight is delayed or cancelled
- Cancelling a package holiday
- Claim compensation for a holiday
- Get airline compensation for lost or delayed luggage
- Getting a refund for a cancelled or delayed train
Buying or repairing a car
- Problem with a used car
- Problem with a car repair
- If the car you bought is still on hire purchase
Something has gone wrong with a purchase
- Return faulty goods
- Claim using a warranty or guarantee
- If a company stops trading or goes out of business
- If something is advertised at the wrong price
- Report fake or counterfeit goods
- If something you ordered has not arrived
- If you think you have bought stolen goods
- If your clothes have been lost or damaged by a dry cleaner
- Claim compensation if an item or product causes damage
- Getting your money back if you paid by card or PayPal
- If you're unhappy about poor service
Discrimination in the provision of goods and services
- Discrimination in the provision of goods and services
Home improvements
- Before you get building work done
- Problem with building work, decorating or home improvements
- Cancelling building or decorating work